Privacy Policy

Personal Information

When you create an account or use our services, we collect:

• Name, email address, and contact information
• Professional qualifications and expertise areas
• Payment and billing information
• Profile information and work samples

Usage Data

We automatically collect information about how you use our platform:

• Log data including IP address, browser type, and device information
• Platform usage patterns and feature interactions
• Project data and collaboration metrics

We use your information to:

• Provide and improve our AI annotation platform services
• Match experts with relevant projects
• Process payments and manage billing
• Communicate about platform updates and opportunities
• Ensure platform security and prevent fraud
• Comply with legal obligations

We may share your information in the following circumstances:

• With Clients: Professional profile information for project matching
• Service Providers: Third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We never sell your personal information to third parties.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure payment processing through certified providers

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Object to certain data processing activities

To exercise these rights, contact us at privacy@helium16.com

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security

You can control cookie settings through your browser preferences.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for certain countries
• Certification under recognized privacy frameworks

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

If you have questions about this Privacy Policy or our data practices, please contact us: